Forward Deployed Engineer (FDE) Salesforce – Live Training
Pay via Google Pay or Phonepe using : +91 9133190573 (For Indian accounts only)
Pay via Razorpay (For Indian accounts only)

| The trainer explains Salesforce FDE concepts in a very simple and structured way. The sessions on Salesforce architecture, data model, Flow, Agentforce, and solution design were easy to understand. Even the advanced topics were explained with practical examples. – Harry
I really enjoyed the Salesforce FDE training sessions. The trainer explained Agentforce, Prompt Builder, AI grounding, and agent architecture clearly and patiently. The practical examples and hands-on exercises helped me understand how these technologies can be applied to real business requirements. – Swati The training was very informative and practical. I particularly liked the sessions on Data 360, data ingestion, data unification, identity resolution, RAG, and Prompt Engineering. The trainer explained both fundamental and advanced concepts clearly, and the real-time use cases made the sessions more interesting. – Vijay The trainer has excellent practical knowledge of Salesforce FDE and Agentforce. Concepts such as POC development, Agentforce Builder, actions, Agent Scripts, testing, monitoring, and solution design were explained in a simple and structured way. The hands-on business use cases helped me gain more confidence in applying the concepts. – Sara The training was very practical and easy to follow. The trainer explained complex topics such as RAG, context engineering, MCP, AI testing, Agentforce integrations, and cost management step by step. The sessions also gave me a better understanding of how to design and deploy Salesforce AI solutions. – Matthew |
Who can enroll for this course:
Module 1 — FDE Overview, DC Overview and SF Fundamentals
Day 1: Introduction to Salesforce FDE & Ecosystem Overview
- Role Overview, Market demand, Certifications roadmap
- Market demand
- Certifications roadmap
Day 2: Salesforce Data Model & Security Fundamentals
- Objects, Fields, Sharing, Security Best Practices
- Fields
- Sharing
- Security Best Practices
Day 3: Declarative Development in Salesforce
- Flow
- Process Builder
- Apex and LWC
- Automation fundamentals
- building solution
Module 2 — Agentforce End to End
Day 4:Introduction to Agentblazer Champion 2026 (Level 1)
- AI and Agentforce fundamentals
- Data Cloud & Governance overview
- Build first agent
Day 5: Agentforce Lifecycle & Salesforce Agentic Architecture
- Atlas reasoning
- Architecture deep dive
- prompt best practices
Day 6: Proof-of-Concept & MVP Development
- Move projects from sketches to deployable MVPs rapidly
Day 7: Our Approach to Proof of Concept (POC)
- Methodology to deliver quick, effective POCs on Salesforce platform
- effective POCs on Salesforce platform
Day 8: Agentblazer Innovator 2026 (Level 2)
- Business Use Case identification
- Build Sales/Service Agents
- Configure Agentforce Service & Sales
Day 9: Agentforce Care Plan & Use Case Prioritization
- Support Planning
- Prioritize Agentforce Use Cases
Day 10: Agentforce Package & Metadata Deployment Insights
- Deployment Best Practices
- Package Management
Day 11: Prompt Builder Deep Dive
- Prompt Template Selection
- Grounding Data
- Prompt Testing
- Performance Metrics
Day 12: Designing Agent Intelligence
- Prompts and Reasoning
- Tool Calls
- Integration Using Agentic AI PlatformLLM Techniques
Day 13: Lightning Type Development – Practical Session
- Build Lightning Types
- Develop LWC Components
- Develop Apex Components
Day 14: Agentforce Script & AF Builder Best Practices (Session 1)
- Script Writing
- Agentforce Builder Usage
Day 15: Agentforce Script & AF Builder Best Practices (Session 2)
- Advanced Scripting
- Troubleshooting
Day 16: Agent Testing & Evaluation
- Conversation Testing
- Hallucination Testing
- Success Metrics
- User Acceptance Testing
- Agent Monitoring
Module 3 — Data Cloud End to End
Day 17: Data Cloud Implementation Expert (Partner Learning Camp)
- Perform Data 360 ImplementationIngest and
- Unify Data
- Query Data
- Cost & Pricing Overview
Day 18 : Enterprise Data Platforms Overview
- Salesforce Data Cloud
- Snowflake
- IntroductionIntegration Basics
Day 19: Data Cloud End-to-End Process
- Data Transforms
- CI Pipelines
Day 20: Data Ingestion Strategies: Connectors & Data Streams
- Streaming Ingestion
- Batch Ingestion
- Retention Policies
Day 21: Data Modeling Concepts: Identity Resolution & Canonical Models
- Data Unification Best Practices
- Identity Resolution
- Canonical Models
Day 22: Calculated Insights & Serving Layer Architecture
- Data Transformation
- Query API Usage
Day 23: Data 360 Intelligent Context
- Unified Customer Profile Insights
- AI-Enabled Context
Module 4 — Agentforce Advanced
Day 24: Agentblazer Legend 2026 (Level 3)
- Full Agent Lifecycle Management
- Advanced Customizations
- Agentforce Specialist Certification Preparation
Day 25: Agentforce Advanced – Agentscript & Deployment
- Writing Agent Script Workflows
- Variables and Topic Transitions
- Deploying Agents on Experience Cloud
Day 26: MCP Intro & Basics
- Managed Cloud Platform Fundamentals
- Integration with Claude and ChatGPT
Day 27: Slack Integration with Agentforce & Licensing
- Setup of Slack Integration
- Slack Integration Usage
- Licensing Overview
Day 28: Retrieval-Augmented Generation (RAG) – Quick Look
- Introduction to RAG
- Architecture
- Benefits of OKF Understanding
Day 29: Advanced Prompt Engineering Skills
- Writing Structured Prompts
- System Context Setup
- Reliable AI Outputs
Day 30: Context Engineering & RAG Foundations
- Unstructured Data
- Parsers
- LLM Prefiltering vs. Parsing Techniques
- Image Processing Basics
Day 31: Chunking Strategy, Retriever Types & ADL Best Practices
- Chunking Strategies
- Retriever Types
- Efficient Knowledge Retrieval
- Industry Best Practices
Course Features
- Lectures 42
- Quiz 0
- Duration 40 hours
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
- 7 Sections
- 42 Lessons
- 40 Hours
- Module 1 — FDE Overview, DC Overview and SF Fundamentals3
- Module 2 — Agentforce End to End13
- 2.1:Introduction to Agentblazer Champion 2026 (Level 1)
- 2.2Agentforce Lifecycle & Salesforce Agentic Architecture
- 2.3Proof-of-Concept & MVP Development
- 2.4Our Approach to Proof of Concept (POC)
- 2.5Agentblazer Innovator 2026 (Level 2)
- 2.6Agentforce Care Plan & Use Case Prioritization
- 2.7Agentforce Package & Metadata Deployment Insights
- 2.8Prompt Builder Deep Dive
- 2.9Designing Agent Intelligence
- 2.10Lightning Type Development – Practical Session
- 2.11Agentforce Script & AF Builder Best Practices (Session 1)
- 2.12Agentforce Script & AF Builder Best Practices (Session 2)
- 2.13Agent Testing & Evaluation
- Module 3 — Data Cloud End to End7
- 3.1Data Cloud Implementation Expert (Partner Learning Camp)
- 3.2Enterprise Data Platforms Overview
- 3.3Data Cloud End-to-End Process
- 3.4Data Ingestion Strategies: Connectors & Data Streams
- 3.5Data Modeling Concepts: Identity Resolution & Canonical Models
- 3.6Calculated Insights & Serving Layer Architecture
- 3.7Data 360 Intelligent Context
- Module 4 — Agentforce Advanced8
- 4.1Agentblazer Legend 2026 (Level 3)
- 4.2Agentforce Advanced – Agentscript & Deployment
- 4.3MCP Intro & Basics
- 4.4Slack Integration with Agentforce & Licensing
- 4.5Retrieval-Augmented Generation (RAG) – Quick Look
- 4.6Advanced Prompt Engineering Skills
- 4.7Context Engineering & RAG Foundations
- 4.8Chunking Strategy, Retriever Types & ADL Best Practices
- Module 5 — Agentforce Advanced8
- 5.1Data Cloud Deep Dive: DLO vs DMO, Flex Credits Model
- 5.2Agentforce Digital Wallet & Consumption Tracking
- 5.3Agentforce Pricing & Token Count Use Case
- 5.4Agentforce Integration Patterns & Cost Management
- 5.5Hands-on Session: Agentforce Use Case 1 – Smart Quote Processing
- 5.6Hands-on Session: Agentforce Use Case 2 – Voice to Text Use Case
- 5.7Hands-on Session: Prompt Engineering Use Case 1 – Document Classification
- 5.8Hands-on Session: Prompt Engineering Use Case 2 – Document Triangulation
- Module 6 —Agentforce Voice and Telephony3
- Module 7 —Badge ProcessSalesforce FDE Ready Pathway, Badges & Certification Process0



