Instructor

Shailesh Agrawal is an experienced Salesforce, Agentforce, Data Cloud, and AI technology professional with 10+ years of industry experience in designing, developing, and deploying enterprise-grade technology solutions. He is a Salesforce Partner FDE practitioner and Agentforce Legend, with 7 Salesforce and AI certifications, including Salesforce Platform Developer II (PD II), Salesforce Platform Developer I (PD I), Salesforce Certified Agentforce Specialist, Salesforce Certified Data Cloud Consultant, Salesforce Certified Administrator, Salesforce Certified AI Associate, and Copado AI Certified. Shailesh is also a Salesforce Developer & Agentforce Specialist at PwC, specializing in building enterprise autonomous AI agents and custom Apex/LWC solutions. With expertise across Salesforce FDE, Agentforce, Data 360, Apex, LWC, Flow, Salesforce Automation, Prompt Builder, RAG, LLMs, and Agentic AI, he brings a strong combination of technical expertise and practical implementation experience, including building POCs, MVPs, AI-powered agents, integrations, data platforms, and production-ready Salesforce solutions aligned with real-world business requirements.

Shailesh has trained 200+ students and working professionals, helping learners develop practical skills through hands-on exercises, real-time scenarios, and industry-oriented projects. His training covers the complete Salesforce and Agentic AI ecosystem, including Agentforce architecture and lifecycle, Data Cloud implementation, prompt engineering, context engineering, MCP, RAG, AI agents, Slack and telephony integrations, Salesforce DX, DevOps, CI/CD, testing, evaluation, deployment, monitoring, and cost optimization. His practical approach enables learners to understand not only the technology but also how to design, implement, test, deploy, and manage enterprise Salesforce and AI solutions.