Forward Deployed Engineer (FDE) Master Program: GenAI, RAG, Agents & Enterprise AI – Live Training
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One of the best AI training programs I have attended. The trainer explained complex topics such as LLMs, Prompt Engineering, RAG, and AI Agents in a simple and practical manner. The labs and real-world use cases helped me gain confidence in applying these concepts. – Samiksha Lokhande The Forward Deployed Engineer (FDE) program provided a perfect blend of theory and practical implementation. The sessions were highly interactive and focused on solving real business problems using modern AI technologies. I particularly enjoyed learning about AI Agents, Agentic Workflows, RAG architectures, and Enterprise AI Delivery. The trainer’s ability to connect concepts with real-world scenarios made the learning experience extremely valuable. This course has significantly improved my understanding of Enterprise AI and its practical applications. –Prathima A great program for anyone looking to learn GenAI, RAG, and AI Agents from scratch. – Vivek Dhiran Tim Chowdary’s teaching style is exceptional. He explains advanced AI concepts in a simple and structured way while sharing valuable industry insights. The course is packed with practical examples, hands-on exercises, and real-world use cases, making it highly beneficial for both beginners and experienced professionals. – Fatima Ali The course content is well-structured and covers everything from Generative AI fundamentals to advanced RAG and Agentic AI concepts. The hands-on approach made learning easy and effective. – Michael Johnson |
Prerequisites:
Section 1 — FDE Foundations & Mindset
- What is a Forward Deployed Engineer?
- FDE vs Software Engineer, Data Engineer, ML Engineer, Solutions Architect
- Origins of the role — Palantir, Databricks, OpenAI, Anthropic, Scale AI
- The four technical pillars: Data, AI, Software, Cloud & Platform
- The four core skills: Critical Thinking, Problem Solving, Decision Making, Communication
- The forces in orbit — scoping, ambiguity, cost, customer environment, scalability, governance
- Capability x Context — why context is the exponent
- Customer obsession, ownership mentality and bias for action
- Comfort with ambiguity and first-principles thinking
- Common mistakes FDEs make in the first 90 days
Section 2 — Critical Thinking
- Critical thinking fundamentals — the 8 traits (Analytical, Objective, Logical, Skeptical, Inquisitive, Open-minded, Reflective, Decisive)
- Critical thinking rules — separating symptom from root cause
- RED Critical Thinking Framework (Recognise assumptions, Evaluate arguments, Draw conclusions)
- Fishbone / Ishikawa root cause analysis
- 5 Whys and causal chain analysis
- Managing assumptions and assumption registers
- Asking the right questions — discovery questioning technique
- Risk identification and pre-mortem analysis
- Cognitive biases in engineering decisions
- Eisenhower Matrix and prioritisation under pressure
- Trade-off reasoning with incomplete information
- Decision making — reversible vs irreversible decisions
Section 3 — Problem Solving & Structured Thinking
- Converting vague business problems into technical requirements
- Scoping under uncertainty — bounding the problem before coding
- Estimation techniques for ambiguous work
- SCAMPER for solution ideation
- IDEA framework for structured problem solving
- Rapid prototyping — 0 to working demo
- Delivering iterative value — thin vertical slices
- Prioritisation under constrained time and budget
- Production incident response and debugging under pressure
- Unblocking yourself in a hostile environment (no docs, no access, no data)
Section 4 — Communication & Stakeholder Management
- Communicating with non-technical stakeholders
- Problem translation — business pain to technical spec and back
- Four Gates of thoughtful communication (True, Kind, Necessary Now, Makes a Difference)
- PREP framework for structured verbal responses
- Running discovery workshops and technical interviews
- Technical storytelling for executives
- Rapid demo culture — show, do not tell
- Communicating trade-offs and saying no well
- Building trust with stakeholders on a live engagement
- Written communication — status reports, decision logs, handover docs
- Cross-team collaboration and managing up
Section 5 — Generative AI Foundations
- What is Generative AI? AI vs ML vs Deep Learning vs GenAI
- Discriminative vs generative models
- Neural networks and transformer architecture (practitioner view)
- Attention mechanisms — self-attention and multi-head attention
- Positional encoding
- Tokens and tokenisation
- Context window, memory and session management
- Pre-training vs fine-tuning vs RAG
- Open vs closed models — when to use what
- Popular LLMs — Claude, GPT, Gemini, LLaMA, Mistral
- Reasoning models and extended thinking
- Model scaling laws and capability trends
- Hallucination — why it happens and first-line defenses
- Cost, latency and quality trade-offs
- Lab: Build your first AI app (API call + prompt + parsed response)
Section 6 — Prompt & Context Engineering
- Prompt engineering — the FDE superpower
- Markdown and XML structured prompt frameworks
- Zero-shot, one-shot and few-shot prompting
- Chain-of-thought, prompt chaining and multi-turn design
- System prompts and role design
- Structured output — JSON mode and schema enforcement
- Model controls — temperature, top-k, top-p, max tokens, stop sequences
- Enterprise prompt patterns — classification, extraction, summarisation, routing
- Prompt evaluation and iteration methodology
- Prompt guardrails and injection defenses
- Context engineering vs prompt engineering
- The context window as a budget — anatomy of context
- Short-term vs long-term memory; retrieval as context
- Compaction, summarisation and tool-result curation
- Failure modes — lost-in-the-middle and context rot
- Mini project: Enterprise prompt library
Section 7 — Embeddings & Vector Databases
- What are embeddings? Dimensionality and vector space
- Embedding models — OpenAI, Cohere, Sentence Transformers
- Similarity metrics — cosine, dot product, Euclidean
- Chunking strategies for enterprise documents
- Chunk overlap and context preservation
- Indexing methods — flat, IVF, HNSW
- Vector databases — Pinecone, FAISS, Weaviate, pgvector
- Vector store operations — CRUD, upserts and re-indexing
- Retrieval performance and cost optimisation
- Lab: Index a document set and run semantic search
Section 8 — Retrieval-Augmented Generation (RAG)
- What is RAG and why FDEs rely on it
- RAG architecture — ingestion, retrieval, generation
- Data ingestion pipelines — PDFs, databases, APIs, SharePoint
- Embedding pipeline design and incremental refresh
- Retrieval strategies — top-k, MMR, re-ranking
- Metadata filtering and contextual retrieval
- Advanced RAG — self-query, HyDE, corrective RAG, multi-hop, GraphRAG
- RAG vs fine-tuning — decision criteria
- RAG evaluation — faithfulness, answer relevance, context precision and recall
- Citations and source attribution
- Mini project: Enterprise knowledge assistant with RAG
Section 9 — AI Agents & Tool Use
- What is an AI agent? Perception, reasoning, action
- Agent architecture — planner, memory, tools
- Tool calling and function execution
- ReAct pattern — reason plus act loop
- Agentic design patterns — planning, reflection, reflexion
- AI workflows vs agentic AI — when each fits
- Single-agent vs multi-agent trade-offs
- Multi-agent architecture — supervisor-worker and peer patterns
- Agent frameworks — LangChain, LangGraph, CrewAI
- Agent observability, tracing and debugging
- Lab: Research agent with tool calling
Section 10 — Model Context Protocol (MCP) & Integrations
- What is MCP and why it matters for enterprise integration
- MCP architecture — hosts, clients and servers
- MCP primitives — resources, tools, prompts, sampling
- Transport layers — stdio vs SSE / HTTP
- MCP vs function calling vs REST API
- Build / invoke an MCP server for enterprise tools
- Real-world MCP integrations — filesystem, Git, Slack, browser, databases
- AI workflow and automation patterns for enterprise operations
Section 11 — Fine-Tuning & Model Customization
- When to fine-tune vs prompt vs RAG
- Supervised fine-tuning and instruction tuning
- LoRA and PEFT techniques
- Dataset preparation, splits and leakage control
- Model evaluation metrics for customised models
- Cost, safety and bias considerations in customisation
Section 12 — GenAI Evaluation, Observability & Guardrails
- AI observability — what to monitor and why
- Tracing, logging and metrics for AI applications
- Evaluation frameworks — LLM-as-judge and RAGAS
- Golden datasets, regression suites and CI for prompts
- Guardrails — input and output validation, safety filters
- Prompt injection, jailbreaks and AI security threats
- AI red teaming and adversarial testing
- Hallucination mitigation strategies in production
- Human-in-the-loop system design
- Lab: Add observability and guardrails to a RAG pipeline
Section 13 — GenAI Governance, Risk & Responsible AI
- AI safety fundamentals and risk taxonomy for GenAI
- Bias, fairness and model evaluation for harm
- Data privacy, PII handling and compliance (GDPR, DPDP, HIPAA)
- Enterprise AI governance frameworks and approval gates
- AI regulation and compliance landscape (EU AI Act and beyond)
- Responsible AI in client engagements — practical guardrails from day one
Section 20 — FDE Delivery & Customer Engagement
- Discovery to delivery — the end-to-end engagement lifecycle
- Scoping documents, statements of work and success criteria
- Working inside the customer environment — access, security, politics, legacy systems
- Cost conversations and ROI justification with clients
- Handover, enablement and automation so value persists after you leave
- Daily habits of exceptional FDEs
- FDE interview preparation — behavioural and technical
- Building an FDE portfolio for job applications
