Comprehensive ServiceNow Training : Administration, Development and Integration – Day 3 Session

Comprehensive ServiceNow Training : Administration, Development and Integration- Live Training

(Learn Core Concepts, Scripting, and Integrations for Real-World Applications)

This comprehensive ServiceNow course is designed for individuals seeking to advance their careers in IT service management. Covering key areas like user administration, ITIL concepts, scripting, service catalog creation, and integrations, the course offers hands-on experience with real-world scenarios. Whether you aim to become a ServiceNow Administrator, Developer, or Integrator, this training equips you with the skills needed to excel in each role. With expert guidance and practical knowledge, you’ll gain the confidence to tackle complex ServiceNow tasks and succeed in the industry.

About the Instructor:

Sample Videos:

Comprehensive ServiceNow Training : Administration, Development and Integration –Demo :

Comprehensive ServiceNow Training : Administration, Development and Integration –Day 1 :

Live Sessions Price:

For LIVE sessions – Offer price after discount is 199 USD 159 USD 129 USD Or 15000 INR 13000 INR 9900 Rupees.

Enroll For Free Demo

OR

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Free Day 3 On:

10th January @ 9 PM – 10 PM (IST) (Indian Timings)

10th January @ 10:30 AM – 11:30 AM (EST) (U.S Timings)

10th January @ 3:30 PM – 4:30 PM (BST) (UK Timings)

Class Schedule:

For Participants in India: Monday to Friday 9 PM – 10 PM (IST)

For Participants in the US: Monday to Friday 10:30 AM – 11:30 AM (EST)

For Participants in the UK: Monday to Friday 3:30 PM – 4:30 PM (BST)

What student’s have to say about Trainer :

What will I Learn by the end of this course?

• Understand the history, versions, and benefits of ServiceNow.
• Know the different job roles in ServiceNow (Admin/Developer/Implementer).
• Learn how to manage users, groups, roles, and impersonation in ServiceNow.
• Master ITIL concepts and their application in ServiceNow.
• Configure tables, columns, applications, and menus in ServiceNow.
• Learn how to use system properties, access control lists (ACLs), and UI policies.
• Create and manage update sets, reports, and database views.
• Gain expertise in client-side scripting, including GlideForm and GlideUser methods.
• Understand server-side scripting, including Business Rules, GlideRecord API, and Script Includes.

Salient Features:

• 60+ Hours of Live Training along with recorded videos
• Lifetime access to the recorded videos
• Course Completion Certificate

Who can enroll in this course?

• Aspiring ServiceNow Administrators – Individuals looking to start a career in ServiceNow administration.
• ServiceNow Developers – Professionals seeking to enhance their development skills in ServiceNow.
• IT Professionals – Those with a basic understanding of IT and ITIL who want to specialize in ServiceNow.
• Job Seekers – Individuals looking to transition into ServiceNow roles, including Admin, Developer, or Implementer.
• Experienced Administrators/Developers – Professionals who want to deepen their expertise and stay updated with new ServiceNow features and best practices.
• Business Analysts – Individuals who work closely with ServiceNow and want to understand its configuration and development capabilities

Course syllabus:

Phase 1: Administration (20 Classes)

1. ServiceNow Introduction & Overview
   • History, Versions, Benefits of ServiceNow
   • Job Roles and Specifications (Admin/Developer/Implementer)
   • Self-Service: Instance Creation and Basic Navigation
2. User Administration
   • Users, Groups, Roles, Delegation, and Impersonation
   • Important Tables Related to User Administration
3. Basic ITIL Concepts
   • Lifecycle Explanation of Incident, Change, Request, Knowledge, and Problem Management
4. Core Administration Topics
   • Tables & Columns, Applications & Menus, Dictionary, Reference Qualifiers
   • Types of Tables and Basic Configurations
   • System Properties
5. Policies and Controls
   • Access Control Lists (ACLs)
   • UI Policies
6. Advanced Administration
   • Update Sets
   • Reports and Database Views
7. Phase Review
   • Interview Preparation for Phase 1

Phase 2: Development (20 Classes)

1. ServiceNow Architecture
   • Client-Server Model and Overview of ServiceNow Architecture
2. Client-Side Scripting
   • Introduction to Client Scripts
   • Types of Client Scripts with Real-Time Scenarios
   • Key Methods of GlideForm and GlideUser APIs with Practical Examples
3. Server-Side Scripting
   • Business Rules: Types and Real-Time Examples
   • GlideRecord API: Comprehensive Methods and Use Cases
4. Advanced Development Topics
   • UI Actions
   • Script Includes with GlideAJAX
   • Data Policies
   • Scheduled Jobs
   • Background Scripts
   • Email Notifications
5. Phase Review
   • Interview Preparation for Phase 1 & Phase 2

Phase 3: Advanced Development (10+ Classes)

1. Service Catalogs
   • Catalog Items, Order Guides, and Record Producers
2. Workflows
   • Workflow Activities with Real-Time Examples and Practice Scenarios
3. Service Level Management
   • SLM, SLA, and OLA
4. Phase Review
   • Interview Preparation for Phases 1, 2 & 3

Phase 4: Integration (6+ Classes)

1. Introduction to Integration
   • Types of Integration in ServiceNow
   • Data Sources, Import Sets, Transform Maps, and Transform Scripts
2. Web Service-Based Integration
   • REST API Integration with ServiceNow
   • Web Service Testing Tools (Postman)
   • ServiceNow Instance-to-Third Party Integration
   • ServiceNow-to-ServiceNow Integration
   • Basics of SOAP Integration
3. Interview Preparation
   • Guidance, Tips, and Mock Interviews for All Phases

How can I enroll to these videos?

Enroll For Free Demo

OR

Whatsapp

Live Sessions  Price:

For LIVE sessions – Offer price after discount is 199 USD 159 USD 129 USD Or 15000 INR 13000 INR 9900 Rupees.