Forward Deployed Engineer (FDE) Salesforce – Live Training
(Salesforce FDE Mindset, Salesforce Architecture, Flow, APIs, Salesforce Marketing Cloud, Data 360, Generative AI, Agentforce, RAG, AI Grounding, Prompt Engineering, Guardrails, Integrations, DevOps, Latest Salesforce Features & Releases, Solution Design & Capstone Project)
Master Salesforce FDE with 30 hours of online live training, industry-expert guidance, real-time projects, and 1-year access to recorded videos. Enroll today! The Salesforce FDE Master Program is a practical, industry-oriented training program designed to build the skills required to work as a Forward-Deployed Engineer (FDE) in Salesforce environments. The program covers customer-centric discovery, Salesforce engineering, enterprise architecture, Data 360, Generative AI, Agentforce, integrations, deployment, and end-to-end solution delivery.
Participants learn how to understand business problems, translate requirements into actionable technical solutions, and design scalable Salesforce architectures. The program provides hands-on exposure to Salesforce data models, security, Flow, APIs, event-driven architecture, and solution design, helping learners understand when and how to select the right Salesforce capabilities.
The program also focuses on Data 360, AI, Generative AI, and Agentforce, including grounding, prompting, agent configuration, actions, guardrails, testing, and multi-agent architecture. Learners apply these concepts through practical exercises and an end-to-end Salesforce FDE capstone project, where they design, build, test, document, and present a complete Salesforce solution.
About the Instructor:
| Gumber is an experienced Salesforce Forward Deployed Engineer (FDE), Certified Salesforce FDE Stamp Holder, and Trainer with 9+ years of industry and teaching experience. He specializes in Salesforce FDE practices, Salesforce solution design, customer-facing engineering, enterprise implementations, Generative AI, LLMs, RAG, AI Agents, Multi-Agent Systems, MCP, LangChain, LangGraph, AI Automation, Data Engineering, and Cloud Architecture.
He has trained 250+ IT professionals, with a strong focus on hands-on Salesforce training, real-world enterprise use cases, customer requirement analysis, solution architecture, Salesforce implementation, integrations, automation, and production-oriented delivery. Through his Salesforce FDE-focused training, Gumber helps professionals understand how to work directly with customers, identify Salesforce business requirements, translate requirements into technical solutions, design Salesforce-based architectures, integrate enterprise systems, leverage AI and automation, and deliver scalable, production-ready solutions. His teaching approach combines Salesforce expertise, Forward Deployed Engineering practices, customer-facing problem solving, solution design, and hands-on implementation. This makes his training highly relevant for professionals looking to build practical skills and advance their careers as Salesforce Forward Deployed Engineers and enterprise Salesforce professionals. |
Live Sessions Price:
For LIVE sessions – Offer price after discount is 200 USD 159 119 USD Or USD15000 INR 13000 INR 9900 Rupees
OR
Free Demo On:
Indian Timings: 9th September @ 9 PM – 10 PM (IST)/
U.S Timings: 9th September @ 11:30 AM – 12:30 PM (EST)/
U.K Timings: 9th September @ 4:30 PM – 5:30 PM (BST)
Class Schedule:
For Participants in India: Monday to Friday @ 9 PM – 10 PM (IST)/
For Participants in the US: Monday to Friday @ 11:30 AM – 12:30 PM (EST)/
For Participants in the UK: Monday to Friday @ 4:30 PM – 5:30 PM (BST)
Payment Options
Pay securely via QR scan or direct bank transfer.
Once your payment is completed, please send your payment screenshot, full name, and WhatsApp number to +91 9063292427 via WhatsApp to confirm your enrollment.
Pay via Google Pay or Phonepe using : +91 9133190573 (For Indian accounts only)
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🌎 Pay via PayPal (For international accounts only)
Students based in the USA and other international locations can pay securely via PayPal using the button below.
Pay via Razorpay (For international accounts only)
What Our Students Say About the Trainer:
|
The trainer explains every concept in a very simple and clear way. Even complex topics were easy to understand – Harry I really enjoyed the training sessions. The trainer explained each topic clearly and patiently. The practical examples helped me understand how things work in real projects. Overall, it was a great learning experience. – Swati The training was very informative and practical. The trainer explained both basic and advanced concepts clearly. Real-time examples made the sessions more interesting. All our questions were answered patiently. The hands-on practice helped me understand the concepts better. I would definitely recommend this training to other professionals. – Vijay The trainer has excellent practical knowledge. Every concept was explained in a simple and structured way. I especially liked the real-time project examples. The trainer was always available to clarify our doubts. This training significantly improved my technical confidence. – Sara The training was very practical and easy to follow. The trainer explained complex topics step by step with real-time examples. I gained a lot of confidence from the sessions. – Matthew |
Who can enroll for this course:
- Salesforce Developers looking to advance into Forward-Deployed Engineer (FDE) roles
- Salesforce Administrators who want to strengthen their technical and solution-design skills
- Salesforce Consultants & Technical Consultants working on customer-focused solutions
- Solution Architects & Technical Architects interested in Salesforce enterprise architecture and AI
- Salesforce Professionals who want to learn Data 360, Agentforce, and Generative AI
- Software Engineers & Developers interested in Salesforce engineering and AI-powered solutions
- Professionals transitioning into FDE roles and looking to develop business-to-technology solution skills
- AI & Automation Professionals interested in applying AI and Agentforce within Salesforce
- Experienced IT Professionals who want practical experience in end-to-end Salesforce solution delivery and architecture
Salient Features:
- 30+ Hours of Live Training along with recorded videos
- 1 Year Access to Session Recordings
- Course Completion Certificate
What will I learn by the end of this course?
- Understand the Forward-Deployed Engineer (FDE) mindset and apply customer-centric problem-solving techniques.
- Analyze business requirements and convert them into actionable Salesforce solutions and architecture.
- Design Salesforce data models, security models, automation, and enterprise architectures.
- Build and work with Salesforce Flow, Complete Data Model, RCS, Identity Resolution, APIs, Platform Events, and Change Data Capture.
- Understand Salesforce Marketing Cloud, its capabilities, architecture, and how it can be applied to enterprise customer engagement, personalization, marketing automation, and business use cases.
- Understand Data 360, including data ingestion, mapping, transformations, identity resolution, unified customer profiles, insights, segmentation, and activation.
- Understand Generative AI, LLMs, prompting, grounding, RAG, and AI evaluation in Salesforce environments.
- Build and configure Agentforce agents, including topics, instructions, actions, context, and guardrails.
- Apply AI grounding, Salesforce Knowledge, prompt engineering, responsible AI, and agent testing to create more reliable AI solutions.
- Understand single-agent, specialized-agent, and multi-agent architectures and make appropriate architecture decisions.
- Design Salesforce integration and event-driven architectures and understand deployment, DevOps, observability, and production readiness.
- Apply FDE practices to customer discovery, solution design, Salesforce capability selection, technical decision-making, and production-ready delivery.
- Complete an end-to-end Salesforce FDE capstone project, including solution design, implementation, testing, documentation, architecture presentation, and technical assessment.
- Gain hands-on experience with the latest and emerging Salesforce releases, features, and capabilities, keeping you up to date with current Salesforce technology trends and the practical skills companies are looking for in modern Salesforce professionals and FDEs.
Course Syllabus:
Module 1 — FDE & SALESFORCE FOUNDATION
Day 1: Introduction to FDE & Forward-Deployed Engineering Mindset
- FDE role
- Customer-centric engineering
- Ambiguity
- Problem ownership
- FDE vs developer/consultant/architect
- Salesforce-only scope
Hands-on: Run a discovery interview in pairs and write 5–7 discovery questions before recommending a Salesforce feature.
Student Outcome: Explain FDE and distinguish discovery from product selection.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 2: FDE Lifecycle: Discover ® Design ® Build ® Deploy ® Measure
- Discovery
- Requirements
- Acceptance criteria
- Architecture
- PoC
- Build
- Test
- Deployment
- Observability and iteration
Hands-on: Create a one-page FDE solution brief with problem, users, current state, target state and KPIs.
Student Outcome: Turn a vague request into an actionable FDE engagement.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 3: Salesforce Platform & Enterprise Architecture Overview
- Salesforce org
- Metadata
- Lightning
- App Builder
- CRM
- Automation
- Data
- AI and experience
- Layers
Hands-on: Explore a Salesforce org and create a simple architecture diagram.
Student Outcome: Understand where major Salesforce capabilities fit.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 4: Salesforce Data Model & Relationship Architecture
- Objects
- Fields
- Records
- Lookup
- Master-detail
- Junction objects
- Record types
- Formulas
- Roll-ups
- External IDs and data quality
Hands-on: Create/inspect a data model and build the required relationships.
Student Outcome: Design a Salesforce data model from requirements.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 5: Salesforce Security & Access Architecture
- OWD
- Roles
- Sharing rules
- Profiles
- Permission sets
- Permission set groups
- Object permissions
- FLS and record access
Hands-on: Configure a small security model and test access with different users/permission sets.
Student Outcome: Include security in solution design.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Module 2 — SALESFORCE ENGINEERING FOUNDATION
Day 6: Salesforce Automation: Flow & Business Process Automation
- Record-triggered
- Screen
- Scheduled and autolaunched
- Flow: decisions, records, subflows and fault handling
Hands-on: Build a record-triggered Flow and test normal and failure paths.
Student Outcome: Select and build appropriate Flow automation.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 7: Apex & When Custom Development Is Required
- Apex classes
- Methods
- Triggers
- SOQL
- DML
- Governor limits
- Invocable Apex and Apex with Flow
Hands-on: Build/inspect a small invocable Apex action and invoke it from Flow.
Student Outcome: Know when Apex is justified.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 8: Salesforce APIs & Platform Capabilities
- REST API concepts
- Salesforce APIs
- Authentication concepts
- Named Credentials
- Apex
- Callouts and platform capabilities
Hands-on: Use a Salesforce API/Workbench or available Salesforce-native API scenario to retrieve/update records.
Student Outcome: Understand Salesforce API fundamentals.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 9: Salesforce Events, Platform Events & Change Data Capture
- Event-driven thinking
- Platform Events
- CDC
- Publish/subscribe and asynchronous processing
Hands-on: Create/inspect a Platform Event flow and demonstrate an event-triggered Salesforce process.
Student Outcome: Understand event-driven architecture.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 10: Salesforce Architecture & Solution Design Fundamentals
- Scalability
- Maintainability
- Modularity
- Performance
- Security
- Limits and choosing
- Flow vs Apex vs data/AI
Hands-on: Produce a high-level architecture and defend each component choice.
Student Outcome: Explain why a solution is designed that way.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Module 3 — DATA 360
Day 11: Data 360 Fundamentals & Architecture
- Data 360 purpose
- Unified data foundation
- Ingestion
- Harmonization
- Identity
- Insights,
- Segmentation and activation
Hands-on: Explore Data 360 and identify which requirements genuinely need unified data.
Student Outcome: Understand Data 360’s role and appropriate use.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 12: Data 360 Data Ingestion, Data Streams & Data Sources
- Data sources
- Streams
- Ingestion
- Source mapping
- Refresh and data quality
Hands-on: Create/inspect a Data 360 data stream or supported source configuration.
Student Outcome: Understand how data enters Data 360.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 13: Data Model Objects, Mapping & Transformations
- Data Model Objects
- Mapping
- Transformations
- Relationships
- Semantic alignment and preparation
Hands-on: Map source data to a target Data 360 model and perform a simple transformation.
Student Outcome: Turn source information into usable unified data.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 14: Identity Resolution & Unified Customer Profiles
- Matching rules
- Reconciliation rules
- Identity resolution
- Unified individuals and profile
- Construction
Hands-on: Configure/simulate identity resolution and inspect a unified profile.
Student Outcome: Understand trusted unified customer views.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 15: Calculated Insights, Segmentation, Activation & Data 360 Hands-on
- Calculated Insights
- Metrics
- Segments
- Activation and business use of unified data
Hands-on: Build a calculated insight/segment where supported and demonstrate activation/downstream use.
Student Outcome: Turn unified data into an actionable outcome.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Module 4 — AI & AGENTFORCE
Day 16: AI Fundamentals for Salesforce FDEs
- AI vs generative AI
- LLMs
- Context
- Hallucination
- Grounding
- RAG
- Evaluation and human oversight
Hands-on: Compare deterministic Flow output with an AI-generated response and identify risks.
Student Outcome: Understand AI vs deterministic automation.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 17: Generative AI, LLMs, Prompting & Grounding
- Prompt structure
- Instructions
- Context
- Grounding
- Output constraints
- Examples and hallucination reduction
Hands-on: Write, test and refine prompts against normal, ambiguous and unsupported questions.
Student Outcome: Create clearer AI instructions and explain grounding.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 18: Agentforce Fundamentals & Agentic Architecture
- Agent concepts
- Agentforce
- Agent vs chatbot vs automation
- Topics
- Instructions
- Reasoning
- Actions
- Context and guardrails
Hands-on: Create/configure a basic Agentforce agent, define a topic and test conversations.
Student Outcome: Understand Agentforce architecture.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 19: Agentforce Topics, Instructions & Agent Configuration
- Topic design
- Scope
- Instructions
- Boundaries
- Variables/context
- Behavior and escalation
Hands-on: Create/refine topics and instructions; test in-scope and out-of-scope questions.
Student Outcome: Control agent behavior through configuration.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 20: Agentforce Actions: Flow, Apex & Salesforce Capabilities
- Actions
- Flow actions
- Apex actions
- Inputs/outputs
- Permissions and action design
Hands-on: Create an Agentforce action backed by Flow or Apex and invoke it in conversation.
Student Outcome: Connect agent intent to Salesforce business action.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Module 5 — ADVANCED AGENTFORCE & FDE ENGINEERING
Day 21: Agentforce + Data 360: Grounded AI & Customer Context
- Unified customer context
- Data 360 grounding
- Profiles
- Insights and context patterns
Hands-on: Connect appropriate Data 360 context to an agent scenario and test customer-specific responses.
Student Outcome: Understand how Data 360 strengthens agent context.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 22: Salesforce Knowledge, Grounding & AI Context
- Knowledge articles
- Data categories
- Search
- Trusted content
- Grounding and customer-specific vs general knowledge
Hands-on: Create/inspect Knowledge content and test an agent against policy and customer-specific questions.
Student Outcome: Distinguish Knowledge grounding from record context.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 23: Prompt Engineering, Guardrails & Responsible AI
- Prompt refinement
- Boundaries
- Safe responses
- Sensitive data
- Refusal behavior
- Escalation and guardrails
Hands-on: Create adversarial/negative prompts and improve agent instructions and guardrails.
Student Outcome: Design safer, more reliable agent behavior.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 24: Agent Testing, Evaluation & Failure Handling
- Test plans
- Functional/AI evaluation
- Negative testing
- Permissions
- Action failures
- Fallback and escalation
Hands-on: Build a test matrix; run positive/negative scenarios; document failures and fixes.
Student Outcome: Understand production-readiness testing.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 25: Agentic Architecture: Single vs Specialized/Multi-Agent
- Single-agent design
- Specialized agents
- Orchestration
- Delegation
- Boundaries
- Modularity and maintainability
Hands-on: Create an architecture decision record and prototype the selected approach.
Student Outcome: Justify agent decomposition.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Module 6 — FDE SOLUTION DELIVERY & CAPSTONE
Day 26: Salesforce Integration & Event-Driven Architecture
- Salesforce-native APIs
- Events
- Flow/Apex integration
- Synchronous vs asynchronous concepts
- Transaction boundaries
Hands-on: Build/inspect a Salesforce-native event/API pattern and document the flow.
Student Outcome: Choose a suitable Salesforce-native integration pattern.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 27: Deployment, DevOps, Observability & Production Readiness
- Sandbox strategy
- Metadata
- Deployment concepts
- Salesforce CLI awareness
- Version control
- Monitoring
- Logs
- KPIs and readiness
Hands-on: Create a production-readiness checklist and deployment plan; inspect available logs/metrics.
Student Outcome: Understand pre- and post-production responsibilities.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 28: FDE Solution Design: Business Problem ® Salesforce Architecture
- Discovery
- Requirements
- Architecture
- Component selection
- Security
- Data
- AI
- Automation
- Testing and KPIs
Hands-on: Complete an FDE solution-design workshop and present the architecture in 5–7 minutes.
Student Outcome: Demonstrate independent FDE decision-making.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 29: FDE Capstone: Design & Build an End-to-End Salesforce Solution
- Capstone planning
- Build execution
- Data setup
- Flow/Agentforce
- Data 360 where justified
- Testing and documentation
Hands-on: Build a working PoC in the Salesforce org and prepare an architecture/demo presentation.
Student Outcome: Demonstrate an end-to-end Salesforce FDE PoC.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
Day 30: Capstone Presentation, Architecture Review & FDE Assessment
- Solution demo
- Architecture defense
- Technical Q&A
- Failure scenarios
- KPI discussion and assessment
Hands-on: Live demo + architecture review + Q&A; + individual reflection/assessment.
Student Outcome: Explain and defend engineering decisions.
For Reference: Relevant Salesforce Trailhead modules and learning resources will be shared with participants after the session.
FAQ’s for Forward Deployed Engineer (FDE) Salesforce Course:
1. Who can join this Salesforce FDE course?
Salesforce Developers, Administrators, Consultants, Architects, and IT professionals.
2. Do I need prior Salesforce knowledge?
Basic Salesforce or IT knowledge is recommended.
3. What will I learn in this course?
You will learn Salesforce FDE, Architecture, Data 360, Agentforce, AI, Flow, Apex, APIs, and integrations.
4. Will I learn Agentforce?
Yes. You will learn Agentforce architecture, topics, instructions, actions, and configuration.
5. Will I learn Generative AI?
Yes. The course covers LLMs, prompting, grounding, RAG, and AI evaluation.
6. Will I learn Salesforce Data 360?
Yes. You will learn data ingestion, mapping, identity resolution, unified profiles, insights, and segmentation.
7. Is the course hands-on?
Yes. The program includes practical exercises throughout the training.
8. Is there a real-world project?
Yes. You will complete an end-to-end Salesforce FDE capstone project.
9. Will I learn Salesforce architecture and solution design?
Yes. You will learn architecture, security, scalability, performance, automation, data, and AI solution design.
10. What will I be able to do after completing the course?
You will be able to design, build, test, and present end-to-end Salesforce solutions using an FDE approach.
How can I enroll for this course?
OR
For any other details, Call me or Whatsapp me on +91-9133190573
Live Sessions Price:
For LIVE sessions – Offer price after discount is 200 USD 159 119 USD Or USD15000 INR 13000 INR 9900 Rupees.